Privacy policy

Boutique Apartment Bezau, Irmgard Wilms will handle data processing in accordance with the legal regulations. In the following we would like to give you an overview of the circumstances under which we collect data from you and how this data is used.

We would like to inform you about the type, scope and purpose of the collection and use of your personal data by our company. We respect your privacy and endeavour to comply strictly with the legal requirements for processing your personal data (EU Regulation No. 679/2016 (DSGVO), DSG 2000, DSG 2018 and TKG 2003). All your personal data will be processed on this basis.

This privacy policy applies to all persons using the services of BOUTIQUE APARTMENTS BEZAU, Irmgard Wilms, Brugg 36, 6870 Bezau.

Our data protection officer is Irmgard Wilms,
By using our services and giving consent in the sense of this declaration, you confirm that you are 14 years of age or older and are able to give a permissible consent, or that an effective consent of your legal guardian or your custodian already exists.


Your personal data, in particular

Your master data (surname, first name, address, e-mail address, telephone and fax number, date of birth) as well as language and vehicle registration number,
the data in travel documents (passport number, passport data, date of birth, issuing authority, duration, nationality) and identity cards (identity card, driving licence etc. including issuing authority and duration)
the data on the method of payment and in connection with payments, in particular with EC cards, credit cards and bank cards
the length of stay requested by you, as well as destinations, hotels, contact persons, conditions, special services, health data, personal preferences you provide us with, and
special categories of data on special needs and on marriage/partnership, are required for our services.
This includes bookings of travel, guides, gastronomy, transfers, registration, insurance, tours, accreditations, ticket bookings.

We therefore store, process and, where necessary, transfer this data for these purposes to third parties with whom we cooperate to provide the most effective and best possible service for our customers – this may also include service providers in third countries as contract processors, software and agency service providers.
We do not use profiling and automated decisions.

The legal basis for these data processing processes are

the fulfilment of our pre-contractual and contractual obligations towards you,
any consent obtained from you,
legal, contractual or other legal obligations on our part (e.g. documentation rights and obligations under accounting, tax and customs law, contracts, reporting, litigation) as well as § 96 TKG and
our legitimate interests (e.g. the improvement of our customer service, including in the area of direct advertising, or the protection of our own legal interests)
The duration of the storage is determined by the duration of our business relationship, the consent you have given us, and furthermore by the legal storage obligations and legal duties applicable to us. We stress that in the case of regular cooperation for our best possible customer service, we endeavour to know your customer wishes already communicated to us so well that we can satisfy you continuously and permanently.

Translated with (free version)


When you access our website, your access data is automatically collected and stored. These access data may include in particular the page called up, the files viewed, the date and time of the call, the user’s IP address, data of the calling computer, in particular the browser and operating system, as well as the amount of data and the notification of the successful call. This access data is used by us for internal statistical purposes to ensure the security of our offer and to optimise the offer. If an illegal act is suspected, the access data is evaluated for the purpose of preserving evidence.

By entering your personal data in one of our contact forms, you consent to the transmission to and storage and processing by us for the duration of the support of this specific enquiry. This applies in particular to your enquiries via contact form, chat and e-mails that you send us. We need this data to process your enquiry and in these cases we also save your IP address for the purpose of securing evidence. The data will be stored for as long as this is necessary to deal with any supplementary or subsequent questions that you or we may have.
The data of your account will only be transmitted via an encrypted internet connection (https). We assume no liability for the loss of data or access to your data by third parties if we have complied with the security measures required by the state of the art.

The legal basis for this data processing is your consent, our pre-contractual and contractual obligations towards you, our legitimate interests and legal obligations of all kinds and § 96 TKG.

3. Website

The content of our website has been carefully prepared and checked several times. However, we do not assume any liability for the topicality, correctness and completeness of the information provided. Claims for damages due to the use or non-use of the information or through the use of incorrect or incomplete information are excluded. All offers are subject to change and non-binding. We reserve the right to change, supplement or delete the offer or parts thereof without prior notice or to temporarily or permanently discontinue the publication of the website.

The content and programming of our website are protected by copyright and ancillary copyright. Any duplication – even in part – and public reproduction, especially the copying of texts, graphics and photos, is prohibited without our prior written consent.


Your personal data may be transferred by us to processors who need to be engaged to provide the services you have requested, all of whom have undertaken to comply with applicable data protection standards.

If compliance with European data protection standards is not possible – for example, because standard contractual clauses, adequacy decisions or certifications are not guaranteed in a specific case – we will inform you in good time and also obtain the necessary consent from you. For further information, please contact us using the above-mentioned contact options.

Within the scope of our business activities we cooperate with the following companies:
zadego GmbH, easybooking department Tschamlerstraße 4 A-6020 Innsbruck (Austria) Tel: +43 5 0908 office(at)
We have concluded a corresponding contract with the providers for commissioned data processing.


We use cookies, which are small text elements used to store information in web browsers. Cookies are recognised the next time you visit our website and make a considerable contribution to speeding up loading processes and making it easier for you to use our offers. The information recognised and stored by cookies is used to recognise you, but also to analyse your user behaviour. They are stored on the server of the respective provider who, as the processor of the order, has committed itself to us to comply with the applicable data protection standards.

After you have visited our website, cookies remain stored on your end device unless you refuse to accept them from the outset or unless you actively delete cookies. The active deactivation of cookies can impair the functionality of our web presence for you. You can also prevent the storage of cookies by adjusting your browser software accordingly. However, we would like to point out that in this case you may not be able to use all the functions of our website.

You can also prevent the forwarding of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by downloading and installing the browser plugin available on the website However, the plug-in is only available for certain browser programs.

We also use third-party content on our website to make our Internet presence as informative and convenient as possible for you. This includes e.g. Google Maps, RSS feeds. For technical reasons, these third-party providers receive your IP address. We have no influence on the use of this data by the third-party provider. In this respect, we refer to the data protection declarations of the respective providers.


The provider of the pages automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These are browser type and browser version, operating system used, referrer URL, host name of the accessing computer, time of the server enquiry. These data cannot be assigned to specific persons. This data is not merged with other data sources. We reserve the right to check these data subsequently if we become aware of concrete indications of illegal use.

CDN – Content Delivery Networks

We use various web fonts on our website. These are provided by various providers and delivered via a content delivery network. These are for example Google Web-Fonts, Adobe Typekit etc. To do this, your browser will download the required file into your browser cache when you call up our site. This is necessary so that your browser can also display a visually improved representation of our texts. If your browser does not support this function, a standard font is used by your computer for display. You can prevent this by preventing the loading of Javascript in your browser. However, if you deactivate this, the full functionality of our website will no longer be available.

Google Maps

We use the product Google Maps by Google Inc. By using this website, you agree to the collection, processing and use of automatically collected data by Google Inc, its representatives and third parties. The terms of use of Google Maps can be found at


We use social plugins (“Plugins”) from the social network, which is operated by Facebook Ireland Ltd, 4 Grand Canal Square, Grand Canal Harbour, Dublin 2, Ireland (“Facebook”). The Plugins can be recognised by one of the Facebook logos (white “f” on blue tile, the words “Like”, “Like” or a “thumbs up” sign) or are marked with the addition “Facebook Social Plugin”. The list and appearance of the Facebook Social Plugins can be viewed here: . When a user calls up a website of this offer that contains such a plugin, his browser establishes a direct connection with the Facebook servers. The content of the plugin is transmitted by Facebook directly to your browser, which integrates it into the website. The provider therefore has no influence on the extent of the data that Facebook collects with the help of this plugin and therefore informs users according to its state of knowledge. By integrating the plugins, Facebook receives the information that a user has called up the corresponding page of the offer. If the user is logged in to Facebook, Facebook can assign the visit to his or her Facebook account. If users interact with the plugins, for example by pressing the Like button or making a comment, the corresponding information is transmitted directly from your browser to Facebook and stored there. If a user is not a member of Facebook, it is still possible for Facebook to find out his or her IP address and save it. According to Facebook, only an anonymised IP address is stored in Germany. The purpose and scope of data collection and the further processing and use of the data by Facebook, as well as the relevant rights and setting options to protect the privacy of users, can be found in Facebook’s data protection information: . If a user is a Facebook member and does not want Facebook to collect data about him or her via this offer and link it to his or her membership data stored on Facebook, he or she must log out of Facebook before visiting the website. Further settings and objections to the use of data for advertising purposes are possible within the Facebook profile settings: .


We use functions of the Instagram service. These functions are offered by Instagram Inc, 1601 Willow Road, Menlo Park, CA, 94025, USA integrated. If you are logged into your Instagram account, you can link the content of our site to your Instagram profile by clicking the Instagram button. This allows Instagram to associate your visit to our site with your account. We would like to point out that we, as the provider of the pages, have no knowledge of the content of the transmitted data or its use by Instagram. For further information, please refer to the Instagram privacy policy: .


Wir setzen zum Einbinden von Videos den Anbieter YouTube ein. Betreiber der Seiten ist die YouTube, LLC, 901 Cherry Ave., San Bruno, CA 94066, USA. Die Videos wurden dabei nach Möglichkeit im erweiterten Datenschutzmodus eingebettet. Wie die meisten Websites verwendet aber auch YouTube Cookies, um Informationen über die Besucher ihrer Internetseite zu sammeln. YouTube verwendet diese unter anderem zur Erfassung von Videostatistiken, zur Vermeidung von Betrug und zur Verbesserung der Userfreundlichkeit. Auch führt dies zu einer Verbindungsaufnahme mit dem Google DoubleClick Netzwerk. Wenn Sie das Video starten, könnte dies weitere Datenverarbeitungsvorgänge auslösen. Darauf haben wir keinen Einfluss. Weitere Informationen über Datenschutz bei YouTube finden Sie in deren Datenschutzerklärung unter: .


You can request information about your personal data stored by us free of charge at any time. As the person concerned, you also have the right to revoke, inform, delete, correct, restrict and transfer your personal data, provided that this is not opposed by any legal obligation on our part to retain it.
For more detailed information on your rights as a data subject, please contact us at the above-mentioned contact options. We will be pleased to help you. The Austrian Data Protection Authority (DSB), Wickenburggasse 8-10, 1080 Vienna, is the competent supervisory authority for complaints.


We have implemented organisational and technical protective measures, which we continuously evaluate and, if necessary, adapt, in order to protect your personal data stored and processed by us.


This site uses SSL encryption for security reasons and to protect the transmission of confidential content, such as the requests you send to us as the site operator. You can recognise an encrypted connection by the fact that the address line of your browser changes from “http://” to “https://” and by the lock symbol in your browser line. If the SSL encryption is activated, the data that you transmit to us cannot be read by third parties.
Our online offer contains links to Internet pages of other providers. We have no influence on whether these providers comply with the legal data protection regulations. You should therefore always check the data protection declarations offered.
We reserve the right to change this data protection declaration at any time and to adapt it to new developments. The new version is valid from the time it is made available on our website.